Your cart is empty
Upgrade your server with
Phoenix Crates
Instant delivery · Lifetime updates
Phoenix Crates is one of the most exclusive and unique crate plugin you can find on the market. With a super customized animation system that allows more than 30 animations, we also support customized models and customized items.
Every review here is real and unedited. We never remove or alter customer feedback, even when it's negative. All reviews, good or bad, stay up so you can judge for yourself.
The plugin itself has great potential, and with paid and free addons it is very customizable. However, the after-sales support is simply unacceptable. I have been waiting literally weeks for a resolution on a Folia bug. Bugs happen, but leaving customers hanging with zero urgency and no dev-verions or hotfixes is frustrating when you run a live server and pay good money for premium add-ons. To be clear: this review is NOT a bug report. It is a review of the response times and complete lack of customer care. As a server owner, relying on a developer who takes days to communicate and weeks to fix a small issue is a massive headache.
Hey Gino, you're right and we are sorry. Your ticket got escalated and our escalation queue had no one assigned to it, so it fell through the cracks while we kept shipping updates and fixes for our plugins. That's a gap in our ticket routing and we fixed it. Regarding the Folia issue, we are taking a look at this moment and will update you in the ticket.
Upgrade your server with
Instant delivery · Lifetime updates