Backups & Health Check

Backups & Health Check

Save backups of the plugin files and check the health of the plugin for a support ticket.

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#Backups

/crates backup saves a zip of the configuration, crates, keys, menus, translations and placed crate locations to the plugin's backups folder, named after the date and time. On SQLite the database with every player's keys is included, copied while the server keeps running. On MySQL, MariaDB or PostgreSQL the player data lives on the database server, so only the files are saved and the message says so: back that database up with its own tools.

A backup is also saved on its own when the plugin starts with a different version than last time, and before a migration from another crate plugin, next to the migration's own copy. The backup runs in the background, so the server does not lag. Only the newest 10 are kept, which Backups Keep changes.

#Health Check

/crates doctor checks the plugin and prints one screen, each line marked OK, WARN or FAIL with a short fix:

Line What it checks
License Valid, running on the saved license while the license server can't be reached and for how long, or in limited mode and why.
Version The edition and version, and whether a newer one is out.
Server The server software and version, Folia, Java and the players online.
Database The database type, and how long it takes to answer.
Rewards The broken rewards and the crates they are in.
Placed crates Crates placed in worlds that are not loaded, or of crate types that no longer exist.
Add-ons The loaded add-ons and their versions, add-ons that did not start, and add-ons older than the ones that ship with the plugin.
Hooks The plugins Phoenix Crates found, the ones installed that failed to hook, and the ones not installed.

/crates doctor file also saves the report as a text file in the plugin folder, ready to attach to a support ticket. The report never contains your license key, database password or address.

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